Privacy Policy

GemAvenue.com is operated by Fabulous International Inc., which provides the items and services available on this website.

This page informs visitors about our policies regarding the collection, use, and disclosure of personal information of customers who use our website and services.

1. Information Collection and Use

We collect personally identifiable information such as your name, postal address, email address, and phone number, when voluntarily submitted by visitors through our website forms, checkout pages, or when subscribing to our mailing list. The information you provide is used to fulfill your specific request, such as processing an order, responding to inquiries, or delivering products and services.

For a better experience while using our services, we may require you to provide additional information, such as billing and shipping details, payment information, and other identifiers (for example, your IP address or browser type) collected automatically to enhance functionality and security.

By choosing to use our services, you agree to the collection and use of information in accordance with this policy, solely as needed by Gem Avenue to provide and improve our website and services. The personal information collected is used exclusively for purposes such as order fulfillment, account management, communication, website optimization, and customer support.

GemAvenue.com does not sell, share, rent, or trade any personal customer information including but not limited to the details defined in this Privacy Policy to third parties for marketing or commercial purposes. Information may only be shared with trusted service providers (such as payment processors, shipping carriers, or analytics platforms) who assist us in operating our business, and only to the extent necessary to perform their services.

We may also collect non-personal data automatically, such as cookies, log data, and usage statistics, to analyze trends, administer the site, and improve user experience. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly without them.

2. Marketing and Advertising

Customers may choose to subscribe to our newsletter to receive promotional updates, sale announcements, and special offers. Subscribing means you consent to receive promotional communications.

If you wish to stop receiving emails, you can unsubscribe anytime by clicking “Unsubscribe” in any newsletter or promotional email.

Gem Avenue also conducts online marketing campaigns through platforms such as Facebook, Google Analytics, and other partners to reach new customers.

You can opt out of Google Analytics tracking by updating your preferences in the Google Ads Preference Manager.

We may also use third-party advertising companies or tools to promote our products or services. These companies may use cookies or website traffic data to measure the performance of advertising campaigns and improve our services. This data is nonspecific and anonymous no personally identifiable information is collected, shared, or used.

For more information or to opt out of third-party analytics, please visit:http://optout.networkadvertising.org/#!/

2A. Mobile Number Usage & SMS Communication (Explicit Consent)

We may request your mobile phone number when you create an account, place an order, or sign up for SMS notifications. By voluntarily providing your mobile number, you acknowledge and agree to the following:

1. Purpose of Collecting Mobile Numbers

Your mobile number may be used for:

• Order-related updates (such as order confirmation, shipping notifications, or delivery alerts)
• Customer service communication
• Account or security notifications
• Optional promotional or marketing SMS messages only if you provide explicit consent

2. Explicit Consent for SMS Marketing

We will send marketing or promotional SMS messages only when you opt in voluntarily, such as by:

• Checking a consent box during checkout or account creation
• Submitting a SMS subscription form
• Texting a keyword to join our SMS list

Your consent is completely optional and not required to make a purchase.

3. SMS Frequency & Charges

Message frequency varies, and standard carrier message and data rates may apply depending on your mobile plan.

4. How to Opt Out

You may withdraw your consent at any time by:

• Replying “STOP” to any message
• Contacting us at info@gemavenue.com

Once you opt out, you will no longer receive SMS messages unless you opt in again.

5. Sharing & Protection of Mobile Numbers

We do not sell, rent, or share your mobile number with third parties for marketing purposes. We may share your number only with trusted service providers who deliver SMS messages on our behalf, and solely for that function.

6. Data Retention

Your SMS subscription information and opt-in records are retained as required for compliance purposes and securely stored. You may request deletion of your data by contacting us.

3. Cookies

Cookies are small data files that act as anonymous unique identifiers. These are sent to your browser from websites you visit and are stored on your device.

Our website uses cookies to collect information and enhance your browsing experience. You can choose to accept or refuse cookies and receive a notification when a cookie is being sent to your computer. Please note that refusing cookies may cause some features of the website to not function as expected.

4. Data Protection and Security

We take the security of your information seriously. Reasonable security measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Updates to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage visitors to review this page periodically for any updates.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Email: info@gemavenue.com

Payment Services

Gem Avenue accepts paypal to allow for quick, secure and reliable payment processing with ease. Domestic and international customers may use paypal as a quick way to fulfill your purchase and get your item delivered quicker. Shipping and billing address must match the addresses on the paypal account. Please refer to PayPal privacy policy for more information.