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- We dispatch 99% of orders within 24 hours (excluding weekends and holidays).
- Shipping is available to the US, UK, Canada, Germany, Australia, and Japan. Delivery costs are calculated at checkout.
- Every item is shipped from our facility in Charlotte, NC and we don’t dropship, your order is handled directly in-house for faster service.
- We want you to love your purchase! If you’re not satisfied, returns are accepted within 30 days of delivery.
- Items must be unused and in original condition.
- Return of products with Free Shipping, actual shipping costs and a small handling fee will be deducted from the refund.
- Contact us before returning to receive instructions and ensure smooth processing
If you need any assistance, please contact our friendly customer support team at info@gemavenue.com, and one of our staff members will be happy to help. You can also reach us through the Chat feature on our website.
For quick answers, visit our FAQ page to see if your question has already been covered.
 
               
     
     
    
